Do you have questions about VPS ? No worries! ,we're here to answer everything!
We provide everything from light to heavy "powered" but yet affordable VPS servers and you can manage them via our control panel with no specific knowledge at all!
- How long until my server is ready?
Answer -
Our servers are setup instantly, so you should receive your login info in less than 5 minutes!
- How can I pay?
Answer -
Currently we accept only Paypal.
- Where are your servers located?
Answer -
Our servers are located in Germany, unless otherwise explicitly stated.
- Is my data safe with you?
Answer -
All our servers use redundant disk arrays and we also create weekly secure backups for all our customers. We do however recommend our customers keep regular backups.
- Will I get root access to my server?
Answer -
Ofcourse! We use OpenVZ as our main virtualization technology, this means you will get complete control over your server, just like you would if it was a dedicated server!
- What performance can I expect from your services?
Answer -
All our servers are powered using the latest Intel® Core™ i7 processors, DDR3 RAM and 6 Gb/s fast HDDs.
- Do you oversell?
Answer -
No, unlike many hosts our business plan does not involve overselling of resources. We use OpenVZ as the virtualization technology and we never assign more 80% of the node's physical RAM to Virtual Machines to guarantee that your server's memory is actual RAM and not just swap!
- Can I upgrade my server?
Answer -
Ofcourse and the beauty of it is that you can upgrade your VPS on the fly without even the need to reboot and have downtime! Or if you want to downgrade your server simply open a ticket and we'll assist you to find a plan that fits your needs!
- Can I manage my VPS from a website?
Answer -
Ofcourse! you will have access to the simple and beautiful SolusVM Control Panel.You can monitor your resources (HDD,Ram,CPU,Bandwidth) usage and reboot or re-install your VPS just with the click of a button.